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下列ITILFND_V4练习题是ITIL ITILFND_V4完整题库的一部分. ITILFND_V4完整练习题库共有71道题. Examook最新ITILFND_V4练习题库可以助您顺利通过考试. 如果您使用我们的题库没有效果, 我们将全额退还您的购买费用. 想要测试和学习Eaxmook ITILFND_V4练习题库? 现在开始吧!

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ITILFND_V4 w练习题库的更新日期是 2025-03-13 .

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正在练习第 1题 ，共 16 道题

题目#1

What is used as a tool to help define and measure performance?

A. An incident record
B. A continual improvement register
C. A service level agreement
D. A change schedule

题目#2

Which is a financially valuable component that can contribute to the delivery of a service?

A. Service offering
B. Sponsor
C. Configuration item
D. IT asset

题目#3

Which is the cause, or potential cause, of one or more incidents?

A. A known error
B. A problem
C. A change
D. An event

题目#4

Which statement about the inputs and outputs of the value chain activities is CORRECT?

A. Inputs and outputs are fixed for each value chain activity
B. Each value chain activity receives inputs and provides outputs
C. Some value chain activities only have inputs, whereas others only have outputs
D. The organization's governance will determine the inputs and outputs of each value chain activity

题目#5

What is the CORRECT order for the three phases of problem management?

A. Problem identification, problem control error control
B. Error control, problem control, problem identification
C. Problem identification, error control, problem control
D. Problem control, error control, problem identification

考题代码: ITILFND_V4考题数: 71 道题更新时间:  2025-03-13

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